What are the system requirements? Online Banking requires a secure browser and internet connection. We recommend using the most recent version of Internet Explorer or Netscape. For optimum viewing a screen resolution of 800X600 is recommended.
Is Online Banking secure at 1st Bank Yuma? Yes, 1st Bank Yuma is committed to the security and safety of all customer information. We use technologically advanced systems to safeguard information, including encryption of your personal information.
What is encryption? Encryption is a process that scrambles sensitive information into a series of unrecognizable characters so that it can’t be read or used by others.
Does my Password expire? No, however we encourage you to change your Password frequently.
Are there time limits on sessions or activity? Yes, a 20 minute time limit is imposed per session for inactivity. Additionally, you will need to re-enroll your Online Banking record if you have no activity within 180 days of your 1st Time Log In.
What can I do to make the process more secure?
- Do not include any personal or easily identifiable information in your Access ID or Password
- Keep your Access ID and Password confidential.
- Know that the employees at 1st Bank Yuma will never ask you for or need to know your Online Password. Do not give it to anyone.
- Never walk away from your computer with your account information on the screen.
- Completely exit from Online Banking as soon as you finish your banking activities.
- If you feel the security of your Password has been compromised, change it immediately.
- Change your Password frequently using the “change password” function
What if I forget my Access ID or Password? Due to our commitment to your privacy and the security of your information, we will need a written, signed request to reset this information. Please call us at (928) 783-3334 for further instructions, or visit the branch so that we may assist you.
At 1st Bank Yuma we take security very seriously. We have taken the precautions necessary to assure that your information and transactions are transmitted safely and securely. The latest methods of Internet system security are used to increase and monitor the integrity and security of our system. Our network intrusion prevention and virus protection systems are operating 24 hours a day, seven days a week.
Internet security does not rely on technology alone! You must insure that your Access ID and Password are treated with the same care as your debit cards, credit cards and PIN’s. Additionally, you must make certain that no one else is physically watching when you enter your Password. If you are logged into Online Banking, be certain to log off completely and exit the browser when you leave the computer unattended. To sign off, just click on the “Log Out” button.
You need to also take standard precautions to keep your system clean and free from viruses that could be used to capture password keystrokes and financial information.